2011年10月21日星期五

How to Restart Your Brand

 Global B2B buy sell website: http://www.bytrade.com


 


Elderly Man Shops Retail SaleIf you think you’re due for a reboot, consider the following as you seek to rise from the ashes:


Are You Listening, Really?
Criticism is tough to take, especially if it’s about your baby (your small business). Be bold enough to read reviews about your company online or hear directly from customers and employees. Don’t dismiss them merely because they are incredibly harsh and/or anonymous. Don’t assume that all negative feedback can be chalked up to those who only have an axe to grind. Pay attention to these stinging remarks; look for a common theme. They very well may be pointing you to a better path.


Wipe The Slate
Nothing says brand reboot like a new name, revamped packaging, a remodel, redesigned logo and slogan. Sure, these things are “surfacy”; however, I’m a firm believer in shaping reality via perception.


Reassess Your Line
How compatible is your service/product with the times? Be sure that your offering is in lockstep with what consumers want. Don’t be the guy that runs the 8-Track & Cassette Tape Outlet and are clueless as to why customers are not beating down your door.


Defy Norms
When it gets foggy, most small businesses simply follow the taillights of the vehicle located just one step ahead. What happens when the company you’re eyeing rides into a ditch? You’re most likely to meet the same fate.  Have the vision to blaze your own path.  If you must, defy the norms of your industry to get things done.


As the Old Spice story has demonstrated, a reboot may be the best way to survive and thrive.





 



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